Last updated: 26 October 2026
Trinarion (“we”, “us”, “our”) respects your privacy. This policy explains what personal data we collect through trinarion.com, why we collect it, and how we protect it, in line with India’s Digital Personal Data Protection Act, 2023.
1. Information we collect
- Contact and enquiry forms: details you submit, such as your name, email address, phone number, company name, the service you are interested in, and your message.
- Live chat: your name, email address and the content of any chat conversation you start with us.
- Technical data: IP address, browser type, device information and pages visited, collected automatically by our hosting provider and website analytics.
2. How we use your information
- To respond to your enquiries and provide the services you request
- To prepare proposals, quotations and service agreements
- To operate, secure and improve our website
- To prevent spam and abuse
- To meet legal and regulatory obligations
We do not sell, rent or trade your personal data.
3. Third-party services
We use trusted service providers to operate this website. They process data only as needed to provide their service:
- Web3Forms: delivers contact form submissions to our email
- GoDaddy: website hosting, security and analytics
- Akismet: spam filtering
- Live chat provider: enables real-time chat on our website
Some of these providers may store data on servers outside India.
4. Cookies
Our website uses essential cookies required for it to function, and may use analytics cookies to understand how visitors use the site. You can block or delete cookies through your browser settings, although some features may not work correctly.
5. Data retention
We keep enquiry and communication records only as long as needed to respond to you, provide our services, and meet legal, tax or contractual requirements. After that, the data is deleted or anonymised.
6. Data security
We use reasonable technical and organisational measures to protect your data, including encrypted (HTTPS) connections, access controls and secure hosting. No method of transmission over the internet is completely secure, but we work to protect your information.
7. Your rights
Subject to applicable law, you have the right to:
- Access a summary of the personal data we hold about you
- Request correction or completion of inaccurate data
- Request erasure of your data
- Withdraw consent you have given
- Raise a grievance about how your data is handled
To exercise any of these rights, email us at support@trinarion.com. We will respond within a reasonable time.
8. Children’s privacy
Our services are intended for businesses. We do not knowingly collect personal data from anyone under 18.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the date of the last update shown at the top.
10. Contact and grievances
For questions or grievances about this policy or your personal data, contact:
Trinarion
Ghaziabad, Uttar Pradesh, India
Email: support@trinarion.com
Phone: +91-7827595870